FAQ
What is Icy Popps?
Icy Popps are the classic tube-style ice pops (bachpan ki chuski) you loved as a kid—revived in a healthier, more hygienic avatar.
What flavours do you offer?
We currently offer 11 delicious flavours, including fruity and refreshing options.
Do you need to moisturize oily skin?
Yes, you need to moisturize your skin even if you have oily skin. Moisturizer is used to improve your skin’s texture and to hydrate your skin. If you have oily skin, you can use an oil-free moisturizer to avoid greasy and shiny-looking skin.
Are Icy Popps safe to eat?
Yes! All Icy Popps are made in a 100% no-touch facility, using 100% RO purified water, with natural and naturally identical ingredients, with 3.0 edible ice, enriched with Vitamin C, and are gluten-free.
Are they gluten-free?
Absolutely. Our formulation is completely gluten-free, so everyone can enjoy them worry-free.
Do you use artificial colours or preservatives?
Nope. We stick to natural or naturally-identical ingredients—no artificial preservatives, no synthetic colours.
How long does delivery take?
In metro cities: 2–4 business days
Elsewhere: 3–7 business days (some remote regions may take a few extra days)
Do you offer Cash on Delivery (COD)?
No, we don’t offer Cash on Delivery (COD).
Can I cancel my order?
You can cancel your order before it is dispatched. Once shipped, we can’t cancel it.
Can I return the product?
We don’t accept returns (since it’s a consumable). However, if your order is damaged, incorrect, or melted upon arrival, contact us immediately with proof, and we’ll address it. Call us at +91 91272 70808 or email us at talktous@icypopps.com.
Where can I buy Icy Popps?
Icy Popps are available on our official website and on online marketplaces like Amazon.
What is “3.0 Edible Ice”?
It’s not actual ice but a way to create Icy Popps that are safe, healthy and tasty.
How should I store Icy Popps?
You can store Icy Popps at room temperature or in your freezer. When storing at room temperature, you need to freeze it first. To freeze it, wash it with clean water and freeze it for 4-6 hours.
Do you ship pan-India?
Yes, we deliver across India. Some remote or North Eastern regions may take extra days.
What if my order is undelivered?
If the courier returns it to us, we’ll attempt redelivery once. If unable, we’ll notify you and arrange next steps (refund or reship).
Who can I contact for more help?
Write to us at talktous@icypopps.com or call us at +91-91272 70808, or use the contact form on our site. We’ll get back as soon as possible.